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Secretary John M. Colmers

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Governor Martin O'Malley & Lt. Governor Anthony G. Brown

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Page Last Updated

06/10/2008

 

 

Frequently Asked Questions
The following questions are those most frequently asked by telephone, and on the website.

HOW TO SEARCH THE PAGE:
Internet Explorer or Netscape users can use the "FIND NEXT" feature of their browser to search this page. Select "EDIT," then "FIND." Enter word you wish to search in box. Then click on "FIND NEXT." You can also access this feature by holding down the "CTRL" key while touching "F."

If you don't find your questions among this group, please review our site, and leave an E-mail message on the appropriate Administration or unit page. This will provide the fastest response.

If you can't determine which page is appropriate, leave your inquiry with  healthmd@dhmh.state.md.us.  We will usually respond to you within 24 hours.

How do I get my birth certificates?

How do I check on my doctors' credentials?

How can I check on my HMO's performance?

How do I renew my nursing license in Maryland?

How do I file a complaint against a Maryland Medical Professional?

How do I get information on HIV/AIDS?

¿ Cómo puedo conseguir información acerca del VIH/SIDA?

How is HIV/AIDS transmitted?

Where can I get an HIV test?

What programs are available to provide HIV/AIDS care?

How many cases of HIV and AIDS are there in Maryland?

I am in need of alcohol and/or drug abuse treatment services for myself or my family. How do I find a program?

Is treatment available for pregnant women and women with children?

I am looking for information about alcohol and drug abuse for a paper I am writing for school. Can you tell me where I can find the most recent resources, pamphlets or brochures on the topic.?

I am currently providing substance abuse counseling and would like to become a DHMH Certified Program. How do I go about this process?

For other treatment options for women see Maryland's Alcohol and Drug Abuse Certified Programs listing.

Does CMS cover all childhood illnesses?

What are examples of conditions CMS covers?

How can I find out if my child's medical problem is covered?

What are the CMS requirements?

If my income places me above the CMS financial eligibility scale, does that mean that I should not apply?

Does CMS cover dental care?

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My child was covered by CMS for evaluation of a heart murmur two years ago.  Does my child automatically qualify for evaluation and/or treatment of another condition now?

One of my children is currently eligible for CMS services. Does this qualify my other children for services?

How do I apply for assistance?

Does the Laboratories Administration supply emergency courier service for correctional facilities and hospitals?

Do we draw blood for out of state premarital testing/How long will it take to receive the results/How much does the testing cost?

Can I bring food to the Laboratory to be tested?

Does the state do paternity or forensic DNA testing?

Do you provide training for medical technologists or certified phlebotomists?

Can you answer my questions regarding CLIA regulations or licensing?

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Do you license clinical laboratories in the state of Maryland?

Do you license Physicians?

How do I report a problem with a Physician?

How do I check to see if there have been complaints made against my doctor?

Can you tell me where I can get information about meningitis immunization?

Can you give me a result for a specimen which my doctor sent to your laboratory to be tested for gonorrhea?

I want to send my child's stool to be tested for parasites.  Do you accept specimens directly from patients for testing?

I found a mold in my apartment.  How can I go about having it tested?

Where can I get a list of the drinking water certified laboratories in Maryland?

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How can I get my environmental laboratory certified to analyze drinking water in Maryland?

Is Maryland a National Environmental Laboratory Accreditation Program (NELAP) authority?

Does Maryland recognize NELAP accreditation?

I got sick after eating this food.  How do I have it tested and Where?

The electricity was off in my house, is the food in the freezer or refrigerator okay to eat?

I have a report of "Microbiological Examination of Miscellaneous Foods."  What does it mean/Is the food bad/Did it make me sick?

How do I get my water tested?

I had my water tested by the state three days ago.  Could you please give me the results of that test?

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Do you accept samples on……?

What are COLIFORMS/What is their significance?

What is ESCHERICHIA COLI/ What is its significance?

What are  ENTEROCOCCI/What is their significance?

CDC West Nile Questions and Answers

What is the newborn screening program?

Why is my baby tested?

How is my baby tested?

What are the names of these disorders?

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But my baby seems healthy, are the tests still necessary?

Is my permission required?

How much will theses tests cost?

How does a baby get one of these disorders?

When is the best time to test my baby?

How soon will I know the results?

What if I am told that a retest is necessary?

What if my baby has one of these disorders; Is there a cure?

If this child has a disorder, Will my future children have it also?

How can I make it easier for the doctor to help my baby?

I am going to collect a diagnostic or environmental specimen/sample, what do I need to do, How is it to be handled, what lab slip, etc?

Where do I go for immunizations?

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What is the phone number to a specific central laboratories lab area in Baltimore?

How late may I bring samples into the lab?

When will my samples get to Baltimore?

What does OHCQ regulate?

How can I file a complaint of discrimination in services delivery or treatment?

How can I access interpreter or foreign language services for medical emergencies?

Is it mandatory to put the Maryland Relay number on all program literature or office correspondence?

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Are programs and facilities required to post their non-discriminatory policy procedure's?

How do I know if I or someone else needs help?

How to be an active partner in your care

Who will take the call?

How do I obtain copies of birth, death, fetal death, and marriage certificates?

How do I obtain verification of a divorce?

What data are available from the Vital Statistics Administration and how can I obtain the data?

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What publications are available from the Vital Statistics Administration?

I am a genealogy searcher. Where can I find records for my research?

Where is the Division of Vital Records located and what the hours of operation?

How can I obtain a commemorative birth certificate?

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Why is the Board of Physician Quality Assurance creating a profile on each licensed physician?

What information will be provided on the profile?

How did the Board retrieve the information provided on the profile?

May a physician correct the initial profile?

If a physician corrects a profile, when will the profile be provided on the Internet?

If a physician corrects the profile for any factual inaccuracies within 35 days, will the physician receive an additional copy of the profile?

What are the consequences for filing false information on the profile?

Are profiles available for all physicians in Maryland?

Where do I get information about the examination?

How do I change my address?

How do I change my name?

How do I get additional information about the different committees?

What are the educational requirements for each of the different licensing levels?

Do you have reciprocity with other states/If so, what other states?

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Who benefits from HMO performance reports?Which HMO report is right for you?

Who is EHNAC?

Why EHNAC Accreditation?
 
What do the regulations require of Payers?
 
How will these regulations help Maryland providers?
 
Are these activities consistent with Federal initiatives to simplify administrative health care transactions?

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How does one obtain vendor licenses?

Why is Baltimore known as The City of Firsts?

What is the History of Baltimore City's Government?

How can I locate a loved-one's grave site?

How do I receive assistance for child support enforcement?

What is Baltimore's total land area?

What is Baltimore's total water area (including lakes)?

What is Baltimore's total area, including streets and water?

What is Baltimore's total harbor area?

How much land is zoned for Business use?

How much land is zoned for Industrial use?

How much land is zoned for Residential use?

Where can I go to get an anonymous HIV test?

I am HIV positive, where can I get help?

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I am pregnant and need medical assistance. Where can I go?

Where can I go to get medical assistance for my children?

Can someone come to my school and talk about HIV and AIDS?

Where can I get immunizations for my child?

How can I get a nurse to provide services for a relative in my home?

How can I find out if I am pregnant?

My child has pediculosis (head lice), what can I do?

I have no health insurance, where can I get a physical exam to start a new job?

How can I change the primary care provider that I was assigned in the Health Choice Program?

Where are the nearest health department clinics and what are their phone numbers?

Where do I call for: pregnancy testing, immunizations, children's physicals, or lead screening?

I have no health insurance and my child needs medical follow-up. What can I do?

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How can I get help for my elderly parents?

How do I get service from Home Health?

Is there a cost for Home Health Services?

How do I go about getting someone in a nursing home?

How do I get Medical Assistance?

I need inpatient treatment and I have no money, where can I go and can your agency get me into a program?

When a person doesn't want to go into treatment, what legal steps can I take?

Does your bureau offer speakers to talk about alcohol, tobacco and other drugs?

Does your bureau provide educational information about alcohol, tobacco and other drugs?

What does it mean if someone has a positive skin test for tuberculosis?

What do I do if I am bitten by a dog or cat?

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While visiting at a nursing home, I noticed an insect crawling along the floor in the room. Who should I contact and what will be done?

What do I do if I lost a pet in Baltimore County?

What do I do if there is a problem with barking dogs in my community?

What is the life expectancy in Baltimore County?

What are the leading causes of death for Baltimore County residents?

How many births are there to Baltimore County residents/How many are teen births?

What is the fertility rate?

What is the teen birth rate?


How do I get my birth certificates?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html

 

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How do I check my doctors' credentials?

Please contact the Maryland Board of Physician Quality Assurance at the following:

4201 Patterson Avenue
Baltimore, Maryland 21215

General Information   410 764-4777
Executive Director C. Irving Pinder 410 764-4770
Deputy Director Margaret T. Anzalone 410 764-4780
Chief/Compliance Division Barbara K. Vona 410 764-2475
Chief/Allied Health Program Kathy Scott 410 764-5973
Chief/Licensure Jim Webster 410 764-2460

Or you can reach BPQA using at http://www.bpqa.state.md.us

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How can I check on my HMO's performance?

You can check on your HMOs performance using the HMO Report Card that can be found at Maryland Health Care Commission (MHCC): http://www.mhcc.state.md.us

According to the MHCC 1997 Policy Report on HMO Performance -"...this report summarizes performance information across HMOs and relates it to key issues that confront health care policy makers.  The purpose of this report is to provide an overview of how Maryland's commercial HMOs are meeting the needs of their members."

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How do I renew my nursing license in Maryland?

To find out how to renew your professional nursing license please contact:

Maryland Board of Nursing
Reisterstown Road Plaza Mall
4140 Patterson Avenue

Baltimore, Maryland 21215
410 764-5124 or go to their web site Board of Nursing

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How do I file a complaint against a Maryland medical professional?

If you wish to file a complaint against the following medical professionals:

Physician
X-ray Technician

Radiographer
Physician's Assistant
Respiratory Therapist

Please contact the Maryland Board of Physician Quality Assurance (BPQA) at : http://www.bpqa.state.md.us 410 764-2480, 410 764-2475, or 410 764-4795.  For complaints against other medical professionals, please contact the general information telephone number for Licensing Boards at 410 764-4700

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How can I file a complaint of discrimination in services delivery or treatment?

By writing or calling the:

Equal Access Compliance Unit
Office of Community Relations
5th Floor, Herbert R. O’Conor Building
201 West Preston Street
Baltimore, Maryland 21201
(401) 767-6592; The Maryland Relay 711 or
1-800-735-2258

By writing or calling the Administrator of the facility where the alleged discrriminatory act took place, with carbon copies to the Equal Access Compliance Unit.

By writing or calling the U.S.Office for Civil Rights, Region III, 150 S. Independence Mall,
Philadelphia, Pennsylvania 19106; (215) 861-4441, TDD (215) 861-4440.


How can I access interpreter or foreign language services for medical emergencies?

State facilities and programs receiving federal financial assistance or licensed by the state should
provide or have access to services and devices, such as, qualified interpreters, assistive listening
devices, notetakers, and written materials.


Is it mandatory to put the Maryland Relay number on all program literature or office correspondence.

Yes, it is mandatory to put the Maryland Relay number on all program literature or office
correspondence.


Are programs and facilities required to post their non-discriminatory policy procedure's?

Yes, the Department requires that programs and facilities receiving federal financial assistance post
their non-discriminatory policy procedure/s in a conspicuous place accessible to both
clients/consumers and staff. The responsible Department official or designee shall from time to time review practices of recipients to determine their compliance.


How do I obtain copies of birth, death, fetal death, and marriage certificates?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html


How do I obtain verification of a divorce?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html


What data are available from the Vital Statistics Administration and how can I obtain the data?

 


What publications are available from the Vital Statistics Administration?

The Publications available from the Vital Statisics Administration are available for
download from this web site at the Reports Page


I am a genealogy searcher. Where can I find records for my research?

For genealogy, researchers should consult the following organizations:

Maryland State Archives
350 Rowe Boulevard
Annapolis, Maryland 21401
410-260-6400
Maryland State Law Library
361 Rowe Boulevard
Annapolis, Maryland 21401
Enoch Pratt Free Library
400 Cathedral Street
Baltimore, Maryland 21201
410-396-5468
Peabody Library
17 East Mount Vernon Place
Baltimore, Maryland 21201
  Maryland Historical Society
201 West Monument Street
Baltimore, Maryland 21201
410-685-3750

Where is the Division of Vital Records located and what the hours of operation?

This information is available on our Directions Page


How can I obtain a commemorative birth certificate?

For additional information please visit  http://mdpublichealth.org/vsa/html/apps.html


What do I have to do in order to work as a physical therapist or physical therapist assistant in the State of Maryland?

You must be licensed by the Maryland Board of Physical Therapy Examiners before working in Maryland. Once the necessary requirements are met, the Board issues a temporary license. Practice in Maryland prior to licensure may preclude your being given favorable consideration for licensure and could make you subject to a fine.


If I am licensed in another state may I work, under supervision, until I receive my Maryland license?

No. We will assist you in receiving your Maryland license as quickly as possible. However, the Board can not exempt you from the requirement of having a Maryland license.


 How do I become licensed in Maryland?

  • By examination
    General requirements for licensure are evidence of graduation from an approved physical therapy or physical therapy assistant curriculum (whichever is applicable) and a passing score on the national licensing examination.
     
  • By endorsement
    If you meet the general requirements and are currently licensed in another state, the Board may waive the national licensing examination. In addition, if you have registered to take the national licensing examination in another state, and are a graduate of an approved physical therapy or physical therapist assistant curriculum (whichever is applicable), you may file for licensure by transfer of examination scores. If you are a graduate of a program of physical therapy in another country, your educational credentials must be considered by a Board approved credential evaluation agency to be comparable to a Bachelor's Degree in Physical Therapy. You will also be required to complete a specified period of supervised clinical experience or provide satisfactory evidence of same if licensed in another state.

How can I get a temporary license?

  • If by examination:
     
    • completed application form;
    • application and examination fees; and
    • post-graduation transcript of credits.

     

  • If by transfer of examination score:
     
    • completed application form;
    • application fee;
    • post-graduation transcript of credits;
    • sworn statement that you are not now nor ever have been licensed in another state
    • evidence that you are registered to take, or have taken the national licensing examination in another state; and
    • evidence that you have requested examination score to be sent to this Board from the reporting service.

     

  • If by waiver of examination (endorsement):
     
    • completed application form;
    • application fee;
    • copy of current license;
    • verification of current license;
    • post-graduation transcripts of credits; and
    • evidence that you have requested that your examination score be sent to this board from the reporting service. In addition, if you are a graduate of a program of physical therapy in another country, you must file evidence of oral competency in the English language and comply with the preceptorship requirement (COMAR 10.38.06.01D).

What is a passing score on the national licensing examination?

A score to be passing on the national licensing examination is the criterion referenced score set by the Federation of State Boards of Physical Therapy.


What happens if I fail the national licensing examination?

If you fail the examination, you must repeat it.


What shall I do if I believe someone is violating the Physical Therapy Practice Act?

It is your legal and ethical responsibility to report any suspected violation of the law to the Board.  Violators may include unlicensed persons who aid and abet the illegal and unsafe practice of physical therapy as well as physical therapists or physical therapist assistants who are practicing outside the scope of law.


How can I get more information?

More detailed information regarding the licensure process may be obtained by calling the Board office at (410) 764-4746 or (410) 764-4752. You can also contact us by e-mail at ditpeach@erols.com.


Why is the Board of Physician Quality Assurance creating a profile on each licensed physician?

During the 1999 Session of the Maryland General Assembly, Senate Bill 302, Board of Physician Quality Assurance-Physician Profiles-Disclosure to the Public passed which requires the Board to create a profile on each licensed physician.


What information will be provided on the profile?

The physician profile will include the following information:

  1. Final disciplinary actions taken by the BPQA as provided to the National Practitioner Data Bank.
  2. Final disciplinary actions taken by another state board as provided to the National Practitioner Data Bank.
  3. Medical school attended and the date of graduation.
  4. Internship or residency training.
  5. Certification by the American Board of Medical Specialties and the American Osteopathic Association.
  6. Hospital privileges
  7. Primary practice setting.
  8. Participation in Maryland Medical Assistance Program.
  9. Links to the American Medical Association and Maryland-licensed Health Maintenance Organizations.

How did the Board retrieve the information provided on the profile?

The Board compiled the information from various sources including Board files, hospital reports and information reported on the physician's last renewal form.


May a physician correct the initial profile?

The physician is given an opportunity to correct any factual inaccuracies before the physician's profile is made available to the public. If a physician does not correct the profile for any factual inaccuracies within 35 days, then the profile is displayed as is on the Internet.


If a physician corrects a profile, when will the profile be provided on the Internet?

The Board will update the profile within 10 business days after receipt of the corrected profile.


If a physician corrects the profile for any factual inaccuracies within 35 days, will the physician receive an additional copy of the profile?

The Board only provides the initial profile to the physician.


What are the consequences for filing false information on the profile?

Answer: Providing false information may be ground for discipline including denial, suspension or revocation of a physician's license.


Are profiles available for all physicians in Maryland?

Profiles are only provided for active licensed physicians. A consumer may access http://www.docboard.org for information on inactive physicians.


Where do I get information about the examination?

The best place to get information regarding the BSWE examination is the American Association of State Social Work Boards or you can call the Board of Social Work Examiners directly at (410) 764-4788.


How do I change my address?

You must request this in writing with a legal signature. Send your written request to:Board of Social Work Examiners
4201 Patterson Ave.
Baltimore, MD. 21215


How do I change my name?

You must send a copy of your marriage certificate, divorce decree, or some other court ordered document to the Board at the same address listed above.


How do I get additional information about the different committees?

Call the Board office at (410) 764-4788 for additional information about the committees.


What are the educational requirements for each of the different licensing levels?

Call the Board office at (410) 764-4788 for additional information about the licensing levels if none of the pages listed here have answered your question.


Do you have reciprocity with other states/If so, what other states?

Yes, the Board has reciprocity with all other states, however, there are additional forms that are required. For specific information about reciprocity, or forms, contact gordonh@dhmh.state.md.us or call the Board office at (410) 764-4788.

If you have any questions concerning continuing education, please send your inquiry to: stateneb@dhmh.state.md.us  or call the Board of Social Work directly at (410) 764-4788.

If you have any additional questions NOT covered on this, or any other web page, please direct your comments or questions to stateneb@dhmh.state.md.us.

Board of Social Work Examiners
4201 Patterson Avenue, Baltimore, MD 21215
(Tel) 410-764-4788 (Fax) 410-358-2469 (TDD) 800-542-4964
Content questions?  contact
stateneb@dhmh.state.md.us
COPYRIGHT © 1998, 1999, 2000 Maryland DHMH


Who benefits from HMO performance reports?

Consumers & Employers - HMO reports help consumers and employers make informed decisions about enrolling and contracting with health plans. Information on quality allows consumers and businesses to select plans based on value and not just cost.
HMOs & Providers - HMOs and providers can assess the care being provided to members and identify areas needing improvement. Health plans want to compare their performance with the performance of other plans.
Government Officials -
Government officials use performance reports to monitor the efforts of HMOs to meet public health objectives in areas such as childhood immunizations, mammography screening, and access to care.
Overall -
HMO performance reports should increase plan performance by stimulating marketplace competition around quality. The Commission’s HMO performance reports  are the only source of objective and independently audited information on the quality and performance of all commercial HMOs operating in Maryland.


Which HMO report is right for you?

The Division responds to special requests for information on health care delivery systems issues  that are requested by the Maryland legislature, executive departments, and other external groups. The Division also serves as an incubator for newly mandated Commission activities, laying the groundwork for full implementation.

Finally, the Division is also responsible for monitoring health care reform initiatives being undertaken in other states. The Division researches the current health care policies and benefits of those states to determine if their initiatives can improve access to, increase the quality of, or lower the costs of health care in Maryland. Any recommendations are developed in accordance with the Commission's mandates from the General Assembly.

Nursing Home Report Cards: Chapter 382 (Senate Bill 740 [1999]) requires the Commission, in consultation with the Department of Health and Mental Hygiene and the Department of Aging, to develop a system to comparatively evaluate the quality of care and performance of nursing facilities. To provide guidance in the development of a nursing home performance report, the Commission has convened a steering committee of interested parties including representatives of relevant state agencies, nursing homes, academic experts in data collection issues, and consumers. A progress report to the General Assembly on the development of the nursing home evaluation system is required by January 1, 2001 and the evaluation system must be implemented on or before July 1, 2001.
Report on the Nursing Facility Performance Evaluation System, January 2001 (pdf)

Hospital and Ambulatory Surgical Facility Report Cards: Chapter 657 (House Bill 705 [1999]) requires the Commission to develop similar performance reports on hospitals and ambulatory surgical facilities (ASF). A Steering Committee has been formed which includes representatives of the hospital industry, the ambulatory surgical facility industry, State regulators, data and performance evaluation experts, and a consumer member. A progress report to the General Assembly on the development of the hospital/ASF evaluation system is required by January 1, 2001 and the evaluation system must be implemented on or before July 1, 2001.
Report on the Hospital/Ambulatory Surgical Facility Performance Evaluation System, January 2001 (pdf)

The Task Force to Develop Performance Quality Measures for Managed Behavioral Health Care Organizations: Chapter 579 (Senate Bill 585 [1999]) requires the Task Force to develop measures of quality for the provision of behavioral health care services to members or enrollees of managed behavioral health care organizations. Managed behavioral health care organizations are defined as "a company, organization, or subsidiary that: contracts with a carrier to provide, undertake to arrange, or administer behavioral health care services to members; or otherwise makes behavioral health care services available to members through contracts with mental health care providers." Behavioral health care services are defined as "procedures or services rendered by a health care provider for the treatment of mental illness, emotional disorders, drug abuse, or alcohol abuse."

In October 1999, a 10-member Task Force was convened including the Secretary of the Department of Health and Mental Hygiene or the Secretary's designee, the Executive Director of the Maryland Health Care Commission (MHCC) who is designated the Chairman, and the Maryland Insurance Commissioner. The remaining seven were appointed by the MHCC based on nominations from professional associations or groups designated in the bill. An Interim Report was presented to the General Assembly in December 1999. The Task Force recommended, and the legislature agreed, that, with the exception of a few initial steps, the deadline for final recommendations be extended to December 15, 2000 in order to permit a more thorough analysis of the measures that should be reported.
Interim Report of the Task Force to Develop Quality Measures for Managed Behavioral Health Care Organizations, December 15, 1999 (pdf)

Final Report of the Task Force to Develop Quality Measures for Managed Behavioral Health Care Organizations, December 2000 (pdf)

 


Who is EHNAC?

The Electronic Healthcare Network Accreditation Commission is an independent, not-for-profit accrediting body. It is comprised of an Executive Director and nine (9) industry and consumer representatives from the following groups: Two (2) commissioners represent clearinghouses and transaction processing networks with parent company revenue under $3,000,000; two (2) represent clearinghouses and transaction processing networks with parent company revenue in excess of $3,000,000; one (1) commissioner represents VANs [value added networks]; two (2) commissioners represent the public as ad hoc members; one (1) commissioner represents a private payer or insurer and one (1) commissioner represents the provider community, hospital, physician or other consumer organization. 

With the help of industry work groups, EHNAC establishes clear standards against which clearinghouse and value-added network performance is measured. EHNAC defines its evaluation and accreditation procedures, including different accreditation levels, methods for granting and revoking accreditation,